No, we do not accept Return or Refund in cases like this.
RETURN AND EXCHANGE
We make high quality braided wigs here at Maibraidedwig Company and we guarantee customers 100% satisfaction for all our products, we’re fully convinced you’ll get and like exactly what you ordered. However, human error can’t be underrated. In a rare case where a customer gets the wrong order e.g style, color or length, We offer exchange, provided that none of the following terms and conditions have been breached:
- Orders are still in good condition and must be returned in the original packaging and lace uncut
- All returns/exchanges must be made within 24-72 hours of recorded receipt.
- Exchanges are available for products of an equal value. No exchange of products with a lesser or higher value. Whenever mistake is from our end, we’ll take full responsibility for the returns shipping fee
- Customized orders cannot be returned or exchanged under any circumstance.